Terms of Service

Last Updated: December 10, 2025

Welcome to Futefy

These Terms of Service (“Terms”) govern your access to and use of futefy.com, including all services, features, and products offered through our website. By accessing or using this website, you agree to comply with and be bound by these Terms. If you do not agree, please discontinue use of the website immediately.

These Terms are designed to ensure transparency, protect both parties, and clearly define responsibilities related to orders, payments, shipping, cancellations, returns, and website usage.

1. Definitions

For clarity within these Terms:

• “We,” “us,” “our,” “Futefy” refer to Futefy
• “You,” “your,” “customer,” “user” refer to any person accessing or purchasing from the website
• “Business days” refer to Monday through Friday, excluding U.S. federal holidays
• “Carrier” refers to USPS, UPS, FedEx, or DHL
• “Processing time” refers to the time required to confirm and prepare an order
• “Handling time” refers to packaging, verification, and shipment preparation

2. Website Use

You agree not to engage in fraudulent activity, abuse, interference with website operations, submission of false information, or attempts to bypass security systems.
We reserve the right to restrict, suspend, or terminate access for violations of these Terms.

3. Product Information

We strive to present accurate product information at all times. However:

• Minor variations in color, size, or appearance may occur
• Products may occasionally be out of stock
• Prices and availability may change without notice

If an error materially affects your order, we will notify you and provide appropriate resolution.

4. Pricing and Payment

All prices on futefy.com are listed in USD.

Accepted payment methods include credit/debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other options displayed at checkout.

By submitting payment, you confirm that:

• You are authorized to use the selected payment method
• Billing information provided is accurate and complete

5. Order Process and Acceptance

An order confirmation email acknowledges receipt of your order but does not constitute acceptance.
An order is considered accepted only after:

• Payment is successfully processed
• Order details are verified
• Items are prepared for shipment

We reserve the right to cancel orders due to suspected fraud, invalid billing information, inventory issues, or system errors. Cancelled orders will be refunded.

6. Handling Time

Standard handling time is 1–2 business days.
Orders placed after 5:00 PM (EST), on weekends, or on holidays will begin processing on the next business day.

7. Shipping Policy

By placing an order, you agree to Futefy’s Shipping Policy as outlined below.

7.1 Carriers
USPS, UPS, FedEx, DHL

7.2 Estimated Delivery Time (U.S. Only)

7.3 Shipping Fee
Flat Rate Shipping: $6.99

7.4 Shipping Coverage
We currently ship within the United States only.

7.5 Tracking
Tracking information will be emailed once your order has shipped.

8. Order Cancellations and Changes

Cancellation or modification requests are accepted only before an order enters processing.
Once an order has been processed or shipped, cancellations are no longer possible and returns must follow our Return & Refund Policy.

9. Returns and Refunds – Always Free

All returns, refunds, and exchanges are provided free of charge.

9.1 Eligibility

• Requests must be made within 30 days of delivery
• Items must be unused and in original packaging
• Proof of purchase is required

Non-returnable items include Final Sale items, gift cards, and custom-made products unless defective.

9.2 Refund Timeline

Refunds are issued to the original payment method.

9.3 Return Shipping Cost
Return shipping is always free, regardless of reason (defect, incorrect item, size issue, or change of mind).

9.4 Non-Returnable Items
Final Sale items, custom products, items damaged by misuse, or late return requests.

10. Intellectual Property

All website content, including images, text, logos, and designs, is the property of Futefy or its licensed partners.
You may not copy, reproduce, distribute, or use any trademarks or content without written permission.

11. Limitation of Liability

Futefy is not responsible for:

• Carrier delays
• Incorrect address information provided by the customer
• Checkout errors
• Misuse of products

Our total liability is limited to the amount paid for the order.

12. Third-Party Services

Certain services, including payment processing, shipping, and tracking, are provided by third parties and are subject to their own terms and policies.

13. Privacy and Data Protection

Use of this website is also governed by our Privacy Policy.
We implement strict security measures to protect your personal data.

14. Account Responsibilities

You are responsible for maintaining the confidentiality of your account information and must notify us immediately of any unauthorized use.

15. Prohibited Activities

Prohibited actions include, but are not limited to:

• Hacking or scraping
• Distribution of malware
• Fraudulent activity

Violations may result in account termination or legal action.

16. Order Limitations

We reserve the right to limit quantities or refuse orders suspected of fraud or abuse.

17. Governing Law

These Terms are governed by applicable United States federal and state laws.

18. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the website constitutes acceptance of updated Terms.

19. Contact Information

For questions regarding these Terms of Service, please contact:

Futefy – Customer Support
Email: support@futefy.com
Address: 302 Sycamore Avenue, Morton, Illinois 61550, United States